Write notes on following E-Mail Uses of email Neutral Messages
Write notes on following E-Mail Uses of email Neutral Messages Electronic mail (e-mail) is a computer-based application for the exchange of messages between users. A worldwide e-mail network allows people to exchange e-mail messages very quickly. E-mail is the electronic equivalent of a letter, but with advantages in timeliness and flexibility.
Email (electronic mail) is the exchange of computer-stored messages by telecommunication. Email messages are usually encoded in American Standard Code for Information Interchange (ASCII) text. However, you can also send non-text files — such as graphic images and sound files — as attachments sent in binary streams. The email was one of the first activities performed over the internet and is still the most popular use. A large percentage of the total traffic over the internet is email. Email can also be exchanged between online service provider users and in networks other than the internet, both public and private.
Email can be distributed to lists of people, as well as to individuals. A shared distribution list can be managed by using an email reflector. Some mailing lists enable you to subscribe by sending a request to the mailing list administrator. A mailing list that is administered automatically is called a list server.
Email is one of the protocols included with the Transport Control Protocol/Internet Protocol (TCP/IP) suite of protocols. A popular protocol for sending email is Simple Mail Transfer Protocol (SMTP), and a popular protocol for receiving it is Post Office Protocol 3 (POP3).
Differences between email and webmail
Today, the term email is often used to include both browser-based electronic mail, such as Gmail and AOL, and no browser-based electronic mail, such as Outlook for Office 365. However, a distinction was previously made defining email as a no browser program that required a dedicated email server and clients. The advantages to using no browser email are integration with corporate software platforms, enhanced security, and lack of advertisements.
Uses of email
Email can be used in a variety of ways, either personally or within an organization, as well as one on one or among a large group of people.
Most people find email to be a beneficial way to communicate with individuals or small groups of friends or colleagues. It enables users to easily send and receive documents, images, links, and other files. Furthermore, it provides users with the flexibility of communicating with others on their own schedule.
Another beneficial use of email for one-to-one or small group communication could be sending professional follow-up emails after appointments, meetings, or interviews or reminding participants of approaching due dates and time-sensitive activities. It also enables users to quickly and easily remind all meeting attendees of an upcoming event or notify the group of a time change. This is assisted by the integration of calendars and appointments into most email service platforms.
Furthermore, companies can use email to convey information to large amounts of employees, customers, and potential customers. Email is frequently used for newsletters, where mailing list subscribers are sent specific, promoted content from a company, and direct email marketing campaigns, where an advertisement or promotion is sent to a targeted group of customers.
Email can also be used to turn leads into paying customers or to move a potential sale into a completed purchase. For example, a company may create an automated email that is sent to online buyers who keep items in their shopping cart for a specific amount of time. The email may remind the customer that they have products sitting in their cart and encourage them to complete the purchase before the items run out of stock.
Neutral Messages
A neutral message is one that does not provoke emotion. To clarify, the good news might be a job offer. Neutral news might be that the company you applied to confirmed the receipt of your resume. Deductive messages are pretty easy to draft. That is mostly because they come with no ill intent.
A deductive message is one that does not bring bad news. It brings good news or a neutral message. A neutral message is one that does not provoke emotion. To clarify, the good news might be a job offer. Neutral news might be that the company you applied to confirmed the receipt of your resume.
Deductive messages are pretty easy to draft. That is mostly because they come with no ill intent. The inheritor is generally receptive to the message and looks forward to receiving it.
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Deductive messages are used for a few reasons:
- Deliver positive news
- To thank someone
- To offer credit
- As a way to offer a job or promotion
Now that we understand the various ways we could use deductive messages, let’s take a look at exactly how to write one. Like any good piece of writing, it should start with an outline.
Deductive Outline
An outline will help you to keep important information in proper order. So, when you are about to draft your message of good tidings, start with the main idea or the central purpose of the message. This can be in the form of a statement or even a question.
For a job promotion, you might say:
- ‘Hello Bill,
- Are you ready to move your career with Banner Enterprises to the next level?’
- The question in and of itself is exciting and keeps the reader on the edge of their good inbox.
- A statement may read more like this:
- ‘Dear Jenny,
- We would like to announce that you have been selected for a promotion to the Credit and Collections Department.’
- An example of a neutral message may be:
- ‘Dear Mrs. Philstein,
- The Returns Department is in receipt of your cardigan sweater. Your replacement cardigan sweater will be shipped on Friday.’
- Then, explain the main idea in clear terms and end it with goodwill.
- Let’s put it all together using the example of Jenny’s promotion.